food service supervisor

TIM HORTONS; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent coffee shop in Kingston is seeking a Food Service Supervisor to oversee food preparation staff, ensure high quality of service, and address customer concerns. The ideal candidate has at least 1 year of experience and a secondary school diploma. This permanent position requires strong leadership skills and the ability to work in a fast-paced environment.

Qualifications

• Minimum 1 year of experience in a supervisory role in food service industry.
• Ability to train staff on job duties and safety procedures.
• Strong customer complaint resolution skills.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff preparing food.
• Ensure food quality meets required standards.

Skills

Supervisory skills

Sanitation knowledge

Customer service skills

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week