Food Service Supervisor

Sarocemas; City of Langley; On-site; CAD 40,000 - 50,000; Full time

Job summary

A fast food establishment in Metro Vancouver seeks a Supervisor to oversee food preparation and staff activities. Ideal candidates have a high school diploma and 1-2 years of supervisory experience. Responsibilities include training staff, managing schedules, ensuring high food quality, and addressing customer complaints. This position requires excellent communication skills and the ability to work in a fast-paced environment, physically demanding role on-site with no remote options.

Qualifications

• 1 year to less than 2 years of experience in a relevant role.
• Knowledge of culinary genres is necessary.
• Ability to maintain records of stock, repairs, and sales.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff preparing food.
• Train staff in job duties and safety procedures.
• Ensure food quality control standards are met.
• Address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work location

On site. Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Odours
• Wet/damp
• Hot
• Outdoors

Work setting

• Fast food outlet or concession
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player