food service supervisor

A&W; Barrie; On-site; CAD 30,000 - 40,000; Full time

Job summary

Un restaurant populaire à Barrie, Ontario, recherche un superviseur pour coordonner les activités du personnel et garantir la qualité du service. Vous devrez établir des horaires de travail, former le personnel sur les procédures, et gérer les plaintes des clients. Une expérience de 7 mois est requise, avec des compétences en communication et en travail d'équipe appréciées.

Qualifications

• Expérience de 7 mois à moins d'un an requise.
• Capacité à travailler dans un environnement rapide et sous pression.
• Compétences en communication interpersonnelle excellentes.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Superviser et coordonner les activités du personnel de préparation des aliments.
• Former le personnel sur les responsabilités et les procédures de sécurité.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Team player

Education

No degree, certificate or diploma

Job description

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 hours per week

Education

• No degree, certificate or diploma

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Team player

Experience

• 7 months to less than 1 year

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers