Flooring Sales Associate (Bilingual - FR/EN)

J.D. Irving, Limited; Edmundston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent Canadian company in Edmundston seeks a Flooring Sales Associate to enhance customer experience and drive sales. Responsibilities include understanding customer needs, providing solutions, and maintaining product knowledge. Ideal candidates have sales and customer service experience, excellent communication skills, and are bilingual in French and English. This position requires the ability to work various shifts and lift 55 lbs.

Qualifications

• Excellent communication skills and ability to work as a team.
• Previous sales and customer service experience is essential.
• High level of attention to detail is required.
• Must be able to lift 55 lbs.
• Availability for rotating shifts including days, evenings, and weekends.
• Ability to learn and operate the computer system (D635) for processing orders.

Responsibilities

• Drive sales by engaging customers and offering suggestions.
• Understand customer needs and provide suitable solutions.
• Maintain knowledge of ongoing sales and promotions.
• Initiate and manage customer interactions confidently.
• Produce quotes and material lists, and follow up with customers.
• Ensure high standards of safety and customer service.
• Resolve customer challenges efficiently.
• Keep updated on products and market conditions.

Skills

Communication

Team player

Sales experience

Customer service

Attention to detail

Bilingual (French/English)

Education

Grade 12 diploma or equivalent

Job description

As a Flooring SalesAssociate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to detail
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset
• Bilingual – French/English

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions