Floor Supervisor – Taber

Cattlemen's Chophouse; Taber; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Professional growth opportunities

Dynamic, collaborative work culture

Job summary

Cattlemen's Chophouse in Taber, Alberta seeks an experienced Restaurant Floor Supervisor to oversee the dining area and ensure a seamless guest experience. You will lead servers and support staff, manage seating, and uphold high standards of service in a fast-paced environment.

Responsibilities include supervising service flow, training staff, and coordinating with kitchen and management to deliver an exceptional dining experience. Evening and weekend shifts are required.

Qualifications

• Education: High School Diploma or equivalent.
• Proven experience as a Restaurant Floor Supervisor or similar role.
• Strong leadership, interpersonal, and communication skills.
• Ability to work in a fast-paced and team-oriented restaurant environment.
• Flexibility to work varying shifts, including evenings and weekends.
• Knowledge of food safety and sanitation practices.
• Authorized to work in Canada.

Responsibilities

• Oversee dining area and guest experience to ensure top-tier service.
• Supervise servers and staff to maintain efficient operations.
• Assign and manage table seating to optimize guest flow.
• Ensure accurate order taking and delivery to guests.
• Monitor service standards, including presentation and timing.
• Address guest concerns promptly and professionally.
• Train and mentor staff to foster growth in service.
• Assist in staff scheduling and labor cost management.
• Track inventory of tableware and supplies.
• Enforce health and safety regulations in the dining area.
• Maintain clear communication with kitchen and management.
• Support opening and closing procedures, including cash handling.

Skills

Leadership

Interpersonal

Communication

Problem-solving

Teamwork

Flexibility

Education

High School Diploma or equivalent

Tools

POS systems

Restaurant management software

Job description

Position Overview

We are seeking an experienced and motivated Restaurant Floor Supervisor to join our team. In this role, you will be responsible for overseeing the dining area and ensuring a seamless and exceptional guest experience. Your leadership and attention to detail will play a pivotal role in maintaining high-quality service standards.

Position Overview

We are seeking an experienced and motivated Restaurant Floor Supervisor to join our team. In this role, you will be responsible for overseeing the dining area and ensuring a seamless and exceptional guest experience. Your leadership and attention to detail will play a pivotal role in maintaining high-quality service standards.

Job Types:

Full-time, Part-time

Locations:

Taber, Alberta

Responsibilities

• Guest Experience: Ensure guests receive a warm welcome and have an exceptional dining experience.
• Floor Management: Supervise and coordinate the activities of servers and support staff to maintain efficient operations.
• Table Assignments: Assign and manage table seating to optimize guest flow and server workload.
• Order Accuracy: Ensure orders are accurately taken and delivered to guests.
• Service Standards: Monitor staff to ensure they follow service standards, including presentation, timing, and professionalism.
• Guest Satisfaction: Address and resolve guest concerns and issues promptly and professionally.
• Training and Development: Train and mentor staff, fostering their growth in service and hospitality.
• Scheduling: Assist in creating staff schedules and managing labor costs.
• Inventory Management: Assist in tracking and managing inventory, including tableware and supplies.
• Health and Safety: Ensure that health and safety regulations are followed in the dining area.
• Communication: Maintain effective communication with kitchen staff and management.
• Opening and Closing Procedures: Assist in the opening and closing of the restaurant, including cash handling.

Requirements

• Education: High School Diploma or equivalent.
• Proven experience as a Restaurant Floor Supervisor or similar role.
• Strong leadership, interpersonal, and communication skills.
• Excellent problem-solving abilities and decision-making skills.
• Ability to work in a fast-paced and team-oriented restaurant environment.
• Flexibility to work varying shifts, including evenings and weekends.
• Knowledge of food safety and sanitation practices.
• Experience with POS systems and restaurant management software is a plus.
• Authorized to work in Canada

Salary

$17.00-$19.00 per hour

Schedule:

8-hour shifts, day, evening, weekends

Benefits:

We offer a competitive salary, opportunities for professional growth, employee discounts and a dynamic and collaborative work environment.

Note:

While we appreciate all applicants, only selected candidates will be contacted for interviews.