Floor Manager — Lead Bold, Guest-Driven Service

Germain Hôtels; Toronto; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Great hotel stay rates

Creative and autonomous work environment

Access to a state-of-the-art gym

Job summary

A vibrant dining experience provider in Toronto, Ontario, is seeking a Floor Manager to oversee front-of-house operations. The ideal candidate will have 2+ years of supervisory experience in a high-volume restaurant. This role focuses on guest satisfaction and team motivation. Join an innovative dining venture where creativity and hospitality take center stage, offering a competitive salary and great benefits.

Qualifications

• 2+ years in a restaurant supervisor or assistant manager role, ideally in high-volume dining.
• Strong leadership and presence in fast-paced settings.
• Excellent interpersonal skills to build trust and inspire.

Responsibilities

• Supervise front-of-house team and provide real-time feedback.
• Greet guests and manage floor plans and reservations.
• Monitor guest feedback and address concerns proactively.
• Help onboard and train team members.
• Oversee daily floor operations including cash-outs and cleanliness.

Skills

Leadership

Communication

Organizational Skills

Problem-solving

Guest Service

Education

Post-secondary diploma in hospitality

Job description

A vibrant dining experience provider in Toronto, Ontario, is seeking a Floor Manager to oversee front-of-house operations. The ideal candidate will have 2+ years of supervisory experience in a high-volume restaurant. This role focuses on guest satisfaction and team motivation. Join an innovative dining venture where creativity and hospitality take center stage, offering a competitive salary and great benefits.