Guest Experience Leader — Front of House

Service-Inspired-Restaurants; Toronto; On-site; CAD 54,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Leadership Programs

Career Growth Opportunities

Tuition Reimbursement

Wellness Support

Team Discounts

RSP Matching

Job summary

Service Inspired Restaurants in Canada is seeking a Front of House Manager to oversee daily service operations and ensure top-notch guest experiences. You will supervise staff, coordinate seating and reservations, and drive training programs to uphold safety and service standards.

You will lead by example, mentor teams, and promote our value-driven culture while maintaining cleanliness and hospitality across venues.

Qualifications

• Experience in restaurant front-of-house leadership.
• Ability to train and motivate staff to deliver high service standards.
• Experience managing reservations, seating, and waitlists.

Responsibilities

• Oversee daily front of house operations to ensure excellent guest experiences.
• Supervise, train, and motivate front of house staff to deliver high service standards.
• Manage reservations, seating, and waitlists to maximize efficiency.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest inquiries, complaints, and feedback professionally.
• Uphold core values: Hospitality, Authenticity, Quality, Fun, Courage.

Skills

Front of House Leadership

Staff Training

Reservations & Seating

Health & Safety Knowledge

Guest Inquiry Handling

Hospitality Values

Job description

Service Inspired Restaurants in Canada is seeking a Front of House Manager to oversee daily service operations and ensure top-notch guest experiences. You will supervise staff, coordinate seating and reservations, and drive training programs to uphold safety and service standards.

You will lead by example, mentor teams, and promote our value-driven culture while maintaining cleanliness and hospitality across venues.