Floor Leader: Drive Sales & Customer Experience

Lush Fresh Handmade Cosmetics; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading cosmetics retailer is seeking a Floor Leader to support sales management and enhance customer experience. Responsibilities include coaching sales associates, driving sales through exceptional service, and ensuring operational excellence. Candidates should have at least 1 year of customer service experience, cash handling skills, and a passion for skincare. The position offers a competitive hourly wage of $22 CAD in Nanaimo, Canada.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Flexible schedule to accommodate store needs, including evenings and weekends.
• Knowledge and passion for skincare and ethical business.

Responsibilities

• Drive sales by coaching and providing feedback to the sales team.
• Deliver a world-class customer experience through product demonstrations.
• Lead training sessions for Sales Ambassadors to improve performance.

Skills

Customer service

Sales techniques

Problem-solving

Coaching and training

Cash handling

Job description

A leading cosmetics retailer is seeking a Floor Leader to support sales management and enhance customer experience. Responsibilities include coaching sales associates, driving sales through exceptional service, and ensuring operational excellence. Candidates should have at least 1 year of customer service experience, cash handling skills, and a passion for skincare. The position offers a competitive hourly wage of $22 CAD in Nanaimo, Canada.