Financial Service Representative

Money Mart; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider in Northwestern Ontario is seeking a motivated individual to join their team. The ideal candidate will have a passion for customer service and a background in financial services and sales. This role involves delivering exceptional customer experiences, managing cash transactions, and driving store profitability. A high school diploma is required, along with a minimum of one year of relevant experience. Competitive pay and various benefits are offered.

Benefits

Market competitive Pay

Monthly bonus potential

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services including cheque cashing

Discounted services including foreign exchange

Qualifications

• Minimum of one year of financial services and sales experience required.
• Passion for customer service is essential.
• Experience handling cash transactions is necessary.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers' needs and provide satisfying solutions.
• Handle cash and accurately enter transactions into the system.
• Contact customers regarding past due balances and negotiate payment terms.
• Complete all documentation accurately.
• Follow safety and compliance requirements.

Skills

Sales driven

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards. In our communities, we collaborate with employees and customers to contribute over Five Hundred Thousand Dollars annually to support food security, housing, health, emergency services, and other critical initiatives. As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it\'s about fostering a culture where everyone can thrive and contribute their unique perspectives. Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth.
• Exclusive Perks through Perkopolis - enjoy special discounts and offers.
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services including foreign exchange and Koodo services.
• And Much More!

Branch location: 679 Memorial Ave Unit 6

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers\' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Be sales driven
• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have previous cash handling experience
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicant\'s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.