F&I Manager

Baytowne Hyundai; Barrie; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Full benefits

Employee and Family Assistance Program

Collaborative work environment

Job summary

Baytowne Hyundai is seeking a Financial Services Manager to join our leadership team, driving a high-volume, process-driven dealership. You will lead financing and warranty operations, partner with financial institutions, and maximize profitability through product offerings while ensuring exceptional customer experiences.

The role emphasizes team leadership, clear communication, and a commitment to delivering real value to customers in a fast-paced automotive environment.

Qualifications

• Must deliver exceptional customer service and value to clients.
• Strong communication skills for collaboration with customers and colleagues.
• Proven leadership ability to motivate a team and drive results.

Responsibilities

• Oversee financing and warranty documentation processes.
• Liaise between customers and financial institutions to close deals.
• Generate profit by selling warranties, insurances and related products.
• Collaborate with team to improve efficiency and customer experience.

Skills

Customer service

Leadership

Communication

Sales experience

Education

High School Diploma

Post-Secondary Education Preferred

Job description

Baytowne Hyundai is currently seeking a Financial Services Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is responsible for ongoing collaboration with fellow team members; driving sales and improving efficiencies whenever possible.

The Financial Services Manager acts as liaison between financial institutions and our customers and ensures that all required documentation needed for ownership and warranty is completed correctly.They also generate profit by selling warranties, insurances and various products.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard‑earned money.

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.

Candidates must possess:

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Minimum 2 years of experience in sales departments or related work environments – previous FSM experience preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Baytowne Hyundai is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at ( 705)734-1200 or mspencer-enright @baytownehyundai.com tomake your needs known in advance.