Eye Clinic Receptionist - Patient Care and Scheduling

Jobvite, Inc.; Edmonton; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus

3 weeks vacation

3 sick days

Floater

Wellness day

Group insurance

Telemedicine

RRSP match

Job summary

LASIK MD, part of Vision Group, is hiring a Receptionist for its Edmonton North West clinic. You will warmly welcome patients, direct them to the waiting area, update records, manage calls and appointments, and help maintain a clean, organized clinic environment.

The role supports patient safety and risk management within a fast-paced ophthalmology setting. Candidates should have receptionist/medical office experience, strong English communication, and comfort with Microsoft 365 and EMR systems.

Qualifications

• Excellent communication skills in English.
• Experience as receptionist/medical secretary in a doctor's office and/or strong customer service/patient care skills.
• Comfortable with computers, technology, and Microsoft 365.

Responsibilities

• Warmly welcome patients and direct them to the waiting room; ensure new patients complete the questionnaire for files.
• Handle mail, clinic phone lines and voicemails; call patients to confirm appointments.
• Update medical records and appointments software after each patient visit.
• Manage inventory and maintain clinic aesthetics and cleanliness as needed.
• Support Risk Management by identifying and reporting patient safety concerns to clinic management.

Skills

English communication

Receptionist experience

Customer service

Microsoft 365

Tools

EMR systems

Job description

LASIK MD, part of Vision Group, is hiring a Receptionist for its Edmonton North West clinic. You will warmly welcome patients, direct them to the waiting area, update records, manage calls and appointments, and help maintain a clean, organized clinic environment.

The role supports patient safety and risk management within a fast-paced ophthalmology setting. Candidates should have receptionist/medical office experience, strong English communication, and comfort with Microsoft 365 and EMR systems.