Front Desk & Patient Care

Capital Vision Care; Edmonton; Hybrid; CAD 38,000 - 54,000; Full time

Benefits offered by this job

Supportive team

Room to grow

Modern technology

Close to home

Work-life balance

Competitive package

Job summary

Capital Vision Care is hiring front desk and patient care coordinators across our six Edmonton-area clinics. You will set the tone for every visit, from the first hello to a smooth checkout.

Be the warm, welcoming face of the clinic and the person who makes every visit easy. day-to-day duties include greeting, check-in, scheduling, inquiries, and payment handling while maintaining a clean, organized front desk environment.

Qualifications

• Warm, professional and genuinely helpful.
• Organized and comfortable juggling several tasks at once.
• Strong customer-service and communication skills.
• Reception or healthcare experience is an asset.

Responsibilities

• Greet and check in patients warmly and professionally.
• Book appointments and manage the daily schedule.
• Answer calls and emails and help patients with questions.
• Handle insurance, direct billing and payments.
• Keep the front of the clinic welcoming and organized.

Skills

Customer service

Communication

Organization

Healthcare experience

Tools

Scheduling software

Job description

Be the warm, welcoming face of the clinic and the person who makes every visit easy.

Capital Vision Care is hiring front desk and patient care coordinators across our six Edmonton-area clinics. You will set the tone for every visit, from the first hello to a smooth checkout.

Day to day

What You Will Do

• Greet and check in patients warmly and professionally
• Book appointments and manage the daily schedule
• Answer calls and emails and help patients with questions
• Handle insurance, direct billing and payments
• Keep the front of the clinic welcoming and organized

About you

What We Are Looking For

• Warm, professional and genuinely helpful
• Organized and comfortable juggling several tasks at once
• Strong customer-service and communication skills
• Reception or healthcare experience is an asset

What we offer

Why You Will Love Working Here

Supportive team

A collaborative, friendly culture where people genuinely look out for each other.

Room to grow

Mentorship, continuing education and real opportunities to advance your career.

Modern technology

Up-to-date diagnostic and treatment technology, including advanced dry eye care.

Close to home

Six neighbourhood clinics across the Edmonton area, so your commute stays short.

Work-life balance

Schedules that respect your life outside the clinic.

Competitive package

Competitive compensation and benefits for the people who make us who we are.