Receptionist

Jobvite, Inc.; Edmonton; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus

3 weeks vacation

3 sick days

Floater

Wellness day

Group insurance

Telemedicine

RRSP match

Job summary

LASIK MD, part of Vision Group, is hiring a Receptionist for its Edmonton North West clinic. You will warmly welcome patients, direct them to the waiting area, update records, manage calls and appointments, and help maintain a clean, organized clinic environment.

The role supports patient safety and risk management within a fast-paced ophthalmology setting. Candidates should have receptionist/medical office experience, strong English communication, and comfort with Microsoft 365 and EMR systems.

Qualifications

• Excellent communication skills in English.
• Experience as receptionist/medical secretary in a doctor's office and/or strong customer service/patient care skills.
• Comfortable with computers, technology, and Microsoft 365.

Responsibilities

• Warmly welcome patients and direct them to the waiting room; ensure new patients complete the questionnaire for files.
• Handle mail, clinic phone lines and voicemails; call patients to confirm appointments.
• Update medical records and appointments software after each patient visit.
• Manage inventory and maintain clinic aesthetics and cleanliness as needed.
• Support Risk Management by identifying and reporting patient safety concerns to clinic management.

Skills

English communication

Receptionist experience

Customer service

Microsoft 365

Tools

EMR systems

Job description

RECEPTIONIST | Edmonton North West

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a quarterly bonus.
• You have a permanent full-time position (32-40hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
• You benefit fromafree LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.
• You benefit fromgroup insurance,telemedicine&RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have excellent communication skills in English.
• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group).
• Schedule: You have flexible, work availability Monday through Friday between 6:45am/7:00am - 3:15pm or when the day is finished, depending on the surgery schedule.

#VG2