Medical Front Desk Specialist — Patient Care

Lasik MD; Winnipeg; On-site; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Bonus eligibility

Permanent full-time position

Free LASIK surgery

3 weeks vacation

3 sick days

1 floater

1 wellness day

Group insurance

Telemedicine

RRSP match

Job summary

LASIK MD in Winnipeg, MB is hiring a Receptionist for a permanent full-time position (approx. 33-40 hrs/week) to greet patients, manage calls, and maintain records in a fast-paced ophthalmology clinic.

The role involves patient check-in, appointment confirmation, and support for risk management, with a focus on teamwork and exceptional customer service. Eligible for bonuses, benefits, and Insurance through Vision Group network.

Qualifications

• Experience as receptionist, medical secretary, or administrative assistant in a doctor's office.
• Strong customer service/patient care skills.
• Comfortable with computers and Microsoft 365; EMR systems are an asset.

Responsibilities

• Greet patients warmly and direct them to the waiting room; ensure new patients complete questionnaires.
• Handle mail, clinic phone lines, voicemails, and call patients to confirm appointments.
• Update medical records and appointments software after each patient arrival/departure.
• Manage inventory and maintain clinic aesthetics and cleanliness as needed.
• Identify and report patient safety concerns to support Risk Management.

Skills

Customer service

Patient care

Teamwork

Organization

Tools

Microsoft 365

EMR systems

Job description

LASIK MD in Winnipeg, MB is hiring a Receptionist for a permanent full-time position (approx. 33-40 hrs/week) to greet patients, manage calls, and maintain records in a fast-paced ophthalmology clinic.

The role involves patient check-in, appointment confirmation, and support for risk management, with a focus on teamwork and exceptional customer service. Eligible for bonuses, benefits, and Insurance through Vision Group network.