Receptionist

Jobvite, Inc.; Winnipeg; On-site; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Bonus eligibility

Permanent full-time position

Free LASIK surgery

3 weeks vacation

3 sick days

1 floater

1 wellness day

Group insurance

Telemedicine

RRSP match

Job summary

LASIK MD in Winnipeg, MB is hiring a Receptionist for a permanent full-time position (approx. 33-40 hrs/week) to greet patients, manage calls, and maintain records in a fast-paced ophthalmology clinic.

The role involves patient check-in, appointment confirmation, and support for risk management, with a focus on teamwork and exceptional customer service. Eligible for bonuses, benefits, and Insurance through Vision Group network.

Qualifications

• Experience as receptionist, medical secretary, or administrative assistant in a doctor's office.
• Strong customer service/patient care skills.
• Comfortable with computers and Microsoft 365; EMR systems are an asset.

Responsibilities

• Greet patients warmly and direct them to the waiting room; ensure new patients complete questionnaires.
• Handle mail, clinic phone lines, voicemails, and call patients to confirm appointments.
• Update medical records and appointments software after each patient arrival/departure.
• Manage inventory and maintain clinic aesthetics and cleanliness as needed.
• Identify and report patient safety concerns to support Risk Management.

Skills

Customer service

Patient care

Teamwork

Organization

Tools

Microsoft 365

EMR systems

Job description

See if you are our next:

RECEPTIONIST | Winnipeg, MB

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent full-time position (approx. 33-40hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
• You benefit from a free LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.
• You benefit fromgroup insurance,telemedicine&RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• Schedule: You are available to work Monday to Friday, between 7:00 am - 4:00 pm, with Saturdays on rotation.