Driver Dispatch Specialist - Calm, Efficient Ops

The Seaboard Transport Group; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Dynamic work environment

Job summary

Harmac Transportation is seeking a Driver Coordinator to manage driver schedules, dispatch loads, and ensure on-time deliveries in a fast-paced environment. You will act as the main contact for drivers, handling inquiries and maintaining clear communication with customers.

The role requires post-secondary education in business or logistics or equivalent experience, plus 2+ years in transportation or logistics. Proficiency with TMW, ELD systems, and MS Office is preferred.

Qualifications

• Post-secondary education in business, logistics, or equivalent experience.
• 2+ years in transportation or logistics; dispatch experience is a strong asset.
• Knowledge of ELD and TMW is advantageous.

Responsibilities

• Coordinate and maintain driver schedules with clear communication.
• Receive and verify customer orders in TMW and schedule loads efficiently.
• Dispatch loads to drivers with shift plans and route details.
• Confirm deliveries and escalate issues promptly to management.
• Be the go-to person for drivers, answering questions and resolving challenges.
• Monitor safety, incidents, and performance metrics to keep operations on track.
• Support operations by managing calls and providing real-time solutions.
• Collaborate with the operations team to keep loads, routes, and drivers on schedule.

Skills

Communication

Organizational skills

Problem-solving

Team player

Education

Post-secondary education in business or logistics

Equivalent experience

Tools

TMW software

ELD systems

Microsoft Office

Job description

Harmac Transportation is seeking a Driver Coordinator to manage driver schedules, dispatch loads, and ensure on-time deliveries in a fast-paced environment. You will act as the main contact for drivers, handling inquiries and maintaining clear communication with customers.

The role requires post-secondary education in business or logistics or equivalent experience, plus 2+ years in transportation or logistics. Proficiency with TMW, ELD systems, and MS Office is preferred.