Dispatch Manager

MEDLOG Transport & Logistics; Montreal; On-site; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Flexible health and dental benefits

RRSP coverage with Company matching

Tailored training program opportunities

Employee referral incentive program

Community Involvement

Health & Wellness Program

Job summary

An established industry player is seeking a Dispatcher Manager to lead a dynamic team in the trucking and logistics sector. This role is pivotal in overseeing dispatch operations, ensuring timely deliveries, and maintaining high safety standards. The ideal candidate will possess extensive experience in logistics management, strong leadership abilities, and excellent communication skills in both English and French. Join a collaborative environment that values teamwork and employee development, and take the next step in your career with this exciting opportunity to make a significant impact in a growing company.

Qualifications

• 10+ years of experience in logistics with leadership roles.
• Strong knowledge of dispatching systems and trucking operations.

Responsibilities

• Lead a team of dispatchers to ensure smooth operations.
• Monitor driver performance and maintain safety compliance.

Skills

Management

Problem-solving

Communication in English

Communication in French

Organizational skills

Dispatching systems knowledge

Education

10+ years in trucking/logistics

5+ years in management/leadership

Tools

Dispatch software

Job description

MEDLOG is a one-stop shop for global inland solutions. We dedicate ourselves daily to be the most customer centric, reliable and resourceful logistics and supply chain provider, engaged in providing customizable logistics solutions in order to help our customers get their goods to market rapidly and, in a cost, effective manner.

Position Summary

We are seeking a Dispatcher Manager to join our dynamic team and play a critical role in overseeing the dispatch operations, supporting the Director of Trucking Operations. The ideal candidate will have a strong management background, combined with experience in the trucking and logistics industry. As the Dispatcher Manager, you will supervise a team of dispatchers, ensuring smooth and efficient operations, while maintaining high safety and service standards. This is an exciting opportunity for a seasoned professional to take on a leadership role in an expanding company.

Key Accountabilities

1. Lead and manage a team of 6 dispatchers, ensuring that operations run smoothly, and goals are achieved.
2. Provide guidance, mentorship, and training to the dispatch team, fostering a positive and productive environment.
3. Take responsibility for scheduling and dispatching trucking resources, ensuring that all deliveries are completed on time and per client requirements.
4. Supervise day-to-day operations when the Director of Trucking is not in the office, making critical decisions and providing leadership support.
5. Monitor driver performance, safety, and compliance, working closely with the Safety and Compliance Manager.
6. Ensure efficient communication between the dispatch team, drivers, and clients to resolve issues promptly.
7. Maintain accurate records of all dispatch activities, ensuring proper documentation and reporting.
8. Collaborate with other departments to optimize logistics processes and improve operational efficiency.
9. Ensure that the dispatch team adheres to all company policies, industry regulations, and customer service standards.

Qualifications and Competencies

1. Minimum of 10 years of experience in a trucking/logistics environment, with at least 5 years in a management or leadership role.
2. Strong understanding of trucking operations, dispatching systems, and logistics.
3. Experience managing a team of dispatchers or similar roles.
4. Knowledge of both Canadian and U.S. transportation regulations is an asset.
5. Excellent problem-solving and decision-making skills, with the ability to manage crisis situations effectively.
6. Strong organizational skills and attention to detail.
7. Ability to work independently and as part of a team.
8. Outstanding communication skills in both English and French.
9. Proficient in using dispatch software and other relevant technology.

Additional Information

Great people who work hard and look out for each other because we are a team—it is that simple!

Just to name a few of our perks:

1. Flexible health and dental benefits coverage (for all permanent full-time roles).
2. RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
3. Tailored training program opportunities for employee development.
4. Employee referral incentive program.
5. Community Involvement.
6. Health & Wellness Program.

Hurry, and apply now!

MEDLOG is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodation is available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MEDLOG. However, only those candidates selected for an interview will be contacted.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service, Management, and Distribution

Industries

Truck Transportation and Transportation, Logistics, Supply Chain and Storage