Driver Coordinator - Challenger (Woodstock)

Challenger Motor Freight Inc; Woodstock; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Group benefits

Retirement savings plan

Professional memberships support

Training and certification

Job summary

Challenger Motor Freight Inc. in Woodstock, Ontario is seeking a Driver Coordinator to support our fleet, coach drivers, and resolve issues to maximize productivity.

You will work on-site in a night-shift schedule (Sunday–Thursday, 11:00pm–7:30am) with 40 hours weekly, contributing to customer satisfaction and operational efficiency. Join a team committed to safety, continuous improvement, and a supportive environment, with opportunities for professional growth, training, and benefits as part of

Qualifications

• Experience in truckload dispatch is an asset.
• ACE and border crossing experience is an asset.
• AS400/ICC experience is an asset.

Responsibilities

• Manage/monitor/update partner carrier orders.
• Assist new partner carriers with web updates.
• Communicate TMMC requirements and requests.
• Support driver retention initiatives.
• Maintain driver and carrier relations.
• Monitor carrier and driver performance.
• Support driver skills development (customs, hours of service, etc.).
• Assist with contingency planning for route coverage.
• Notify customers of delays and abnormal conditions.
• Produce TMMC reports as required.
• Address driver/customer concerns with solutions.
• Complete other duties as assigned.

Skills

Interpersonal skills

Attention to detail

Communication skills

Initiative

Problem solving

Self-discipline

Teamwork

Geography knowledge

Education

HighSchool Diploma or equivalent

Tools

AS400/ICC

ACE/Border crossing systems

Truckload dispatch software

Job description

Challenger Motor Freight Inc. is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at [e-mail] and we will work with you to meet your needs. Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.

Why you’ll love working here:

• A workplace where you can learn, grow, and build your career
• A culture that encourages new ideas and continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certification

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:

The Driver Coordinator is the main point of contact for their fleet by coaching, assisting and providing solutions to problems to maximize productivity of the drivers.

Hours of Work:

Sunday to Thursday, 11:00pm - 7:30am
40 Hours per week.

Work Arrangement:

On-Site

Position Type:

Non-Union

Employment Status:

Permanent

Compensation:

Salary $38,400 - $48,000
Shift Premium: $2,000/ annual

Work Location & Environment:

Woodstock, Ontario
Woodstock Office located at 715032 Oxford Road 4, Woodstock, Ontario

Key Accountabilities:

• Primary Role to Manage/Monitor/Update partner carrier orders
• Assist any new partner carriers with proper web update execution
• Communicating TMMC requirements / requests
• Participating in and supporting driver retention initiatives
• Maintaining driver and carrier relations
• Monitoring carrier and driver performance
• Assisting with the development of the required driver skills i.e.: customs, Hazmat, hours of service, policy, regulations, satellites, etc.
• Assisting with contingency planning for route coverage issues
• Notifying customers of all known delays and abnormal conditions
• Issuing TMMC reports as required
• Assisting with solutions regarding any driver/customer concerns
• Completing other duties as assigned

Qualifications:

• Knowledge of truckload dispatch an asset
• ACE and Customs/border crossing experience an asset
• AS400/ICC experience an asset

Required Skills:

• Exceptional interpersonal skills
• Strong attention to detail
• Excellent communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Ability to work with minimal supervision
• Strong attention to detail
• Good communications skills (written and verbal)
• Strong self-discipline and initiative
• Creative and effective problem-solving ability
• Intermediate level computer skills and proficient keyboarding
• Understanding of North American geography