Disability Claims Case Manager - Hybrid Role & Growth

Croix-Rouge; Ottawa; Hybride; CAD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Training program

Annual bonus

Education reimbursement

Benefits package

Pension plan

Life insurance

Share ownership program

Transit access

Résumé du poste

Randstad Canada is hiring a Disability Case Manager in Ottawa, Ontario. This role focuses on delivering client-centered disability solutions within a hybrid work environment, overseeing disability claims from intake to return-to-work planning.

The ideal candidate has bilingual English/French abilities, experience in disability or health claims, and strong communication skills to support employees and collaborate with providers and internal teams.

Qualifications

• Bilingual English and French required.
• Experience in health, wellness or disability claims and customer service.
• Strong listening and verbal/written communication skills.
• Ability to manage sensitive/ confidential cases with care.

Responsabilités

• Manage a portfolio of disability claims with timely, accurate handling.
• Evaluate medical documentation to determine eligibility and next steps.
• Provide compassionate support to employees facing disability.
• Communicate effectively with claimants, healthcare providers and internal teams.
• Ensure compliance with company policies and regulatory requirements.
• Maintain confidentiality of disability information and claims.

Connaissances

Bilingual English & French

Disability claims experience

Communication skills

Attention to detail

Working under pressure

Organizational skills

Tech savvy

Security clearance (Protected B)

Description du poste

Randstad Canada is hiring a Disability Case Manager in Ottawa, Ontario. This role focuses on delivering client-centered disability solutions within a hybrid work environment, overseeing disability claims from intake to return-to-work planning.

The ideal candidate has bilingual English/French abilities, experience in disability or health claims, and strong communication skills to support employees and collaborate with providers and internal teams.