Remote Bilingual Disability Claims Specialist

Guardian Ambulance; Montreal; Hybrid; CAD 65,000 - 95,000; Full time

Job summary

Medavie is hiring a Disability Claims Specialist to support our members through illness, recovery and return to work by providing disability benefits and proactive case management. You will adjudicate claims and coordinate with claimants, employers and providers in a high-energy, collaborative environment.

The role requires a university or college credential related to occupational health or disability management, and bilingual English/French communication is essential for daily cross-Canada

Qualifications

• University degree or college diploma related to occupational health, disability management, kinesiology, Education, Human Resources, Legal study areas are assets but are not limited.

Responsibilities

• Responsible for disability claim adjudication from initial decision to building the right case management plan.
• Active case management of files with regular communication to all stakeholders.
• Assess key dates within the lifecycle of the claim and update case management plans.
• Ensure tasks meet service level standards within the assigned caseload.
• Render timely decisions and manage escalations with employers and claimants.
• Build relationships with claimants, providers, physicians, employers, HR, and lawyers to support recovery.
• Ensure effective use of our electronic case management system.

Skills

Disability claims

Case management

Communication

Bilingual EN/FR

Education

Occupational health degree

Tools

Microsoft Office

Job description

Medavie is hiring a Disability Claims Specialist to support our members through illness, recovery and return to work by providing disability benefits and proactive case management. You will adjudicate claims and coordinate with claimants, employers and providers in a high-energy, collaborative environment.

The role requires a university or college credential related to occupational health or disability management, and bilingual English/French communication is essential for daily cross-Canada