- 5+ years of sales experience in contract furniture or commercial interiors
- Strong government and public sector sales experience is an asset
Director of Sales & Operations
Ottawa, ON | National Capital Region
$95,000-$115,000 Base Salary + Performance Bonus + Profit Sharing
Are you an experienced sales leader with a background in commercial furniture, workplace interiors, or a related industry? Do you enjoy building high-performing teams, developing new business, and driving growth while remaining closely involved in the day-to-day operations of a business?
We're partnering with an established organization in the commercial interiors industry to find a Director of Sales & Operations to lead its business across the National Capital Region, Kingston, and surrounding markets. This is an excellent opportunity for an experienced sales leader with a strong background in contract furniture and government/public sector sales. The ideal candidate brings an understanding of public sector procurement, established industry relationships, and a proven ability to lead teams, develop business, and drive regional growth.
What You'll Be Doing
- Lead and execute the regional sales strategy, driving revenue growth, profitability, and market expansion across Ottawa, Kingston, and surrounding areas.
- Manage, mentor, and develop a team of sales professionals, Project Coordinators, Project Managers, and Designers/Specifiers.
- Establish clear sales targets, performance expectations, and accountability measures to support individual and team success.
- Identify and develop new business opportunities while strengthening relationships with existing corporate accounts and key customers.
- Build and maintain strong partnerships with manufacturers, industry partners, and senior-level decision-makers.
- Oversee regional sales budgets, pricing strategies, and gross profit performance to ensure sustainable business growth.
- Manage sales forecasting, pipeline development, and reporting, providing senior leadership with accurate insight into business performance.
- Monitor major sales opportunities, competitive activity, and market trends to identify opportunities for growth.
- Work closely with project management, design, and operational teams to ensure a consistent and positive customer experience.
- Support employee development through coaching, training, performance management, and ongoing mentorship.
- Contribute to annual business planning and broader strategic initiatives alongside senior leadership.
- Represent the organization at industry events, networking opportunities, and trade shows.
What We're Looking For
- Minimum of 5 years of experience in a sales leadership or management role, ideally within contract furniture, commercial interiors, workplace solutions, or a related industry.
- Strong experience working with government and public sector clients, particularly within the National Capital Region, with an understanding of government procurement, tendering, RFP processes, and contract furniture sales.
- Established relationships with federal government departments, public sector organizations, and key decision-makers across the Ottawa market.
- Proven success leading sales teams, developing new business, managing key accounts, and achieving revenue and profitability targets.
- Strong understanding of the commercial furniture sales cycle, including manufacturer relationships, dealer operations, and project delivery.
- Experience managing or working closely with operational teams, including Project Managers, Project Coordinators, and Designers/Specifiers.
- A hands-on leadership style with the ability to coach, motivate, and develop high-performing teams.
- Strong financial acumen, including experience with budgeting, forecasting, pricing strategies, and gross profit management.
- Excellent communication, negotiation, and relationship management skills.
- Proficiency with CRM systems, Microsoft Office, and sales reporting tools.
- Post-secondary education in Business Administration, Finance, or a related field is preferred.
What's In It For You?
- Competitive base salary of $95,000-$115,000, based on experience.
- Performance-based bonus opportunities.
- Profit sharing eligibility after one year of employment.
- Comprehensive health benefits.
- Paid vacation.
- Opportunity to lead and develop a multidisciplinary team across sales, project management, and design.
- A key leadership position with the ability to influence regional strategy, business performance, and long-term growth.
- Join an established organization with strong manufacturer relationships and an existing presence in the commercial interiors market.
Interested in Learning More?
If you're an experienced sales leader who enjoys developing people, building relationships, and driving business performance, we'd love to hear from you.