Development Director - EA SPORTS Technology (DevOps)

Electronic Arts; Vancouver; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading video game company located in Vancouver is seeking a Project and People Manager to oversee project management and team leadership in their DevOps team. The ideal candidate will have over 5 years of experience in project management and people management, with proficiency in tools like JIRA and Confluence. This role is hybrid, requiring an on-site presence three days a week. The company offers competitive compensation and a comprehensive benefits package.

Benefits

Vacation (3 weeks per year)

Paid parental leave

Health and dental coverage

Disability insurance

Retirement plan

Qualifications

• 5+ years experience in project management, preferably in software development.
• 5+ years of people management and leadership experience.
• Proficiency in project management tools.

Responsibilities

• Build and evolve effective teams; identify resourcing needs.
• Work with tech leads on planning and implementing strategic projects.
• Create project schedules and align with the development teams.
• Ensure deadlines are met and communicate status and risks.
• Define and track key performance indicators for project success.

Skills

Project management methodologies

Leadership

Collaboration

Effective communication

Agile methodologies

Waterfall methodologies

Tools

JIRA

Confluence

Microsoft Excel

PowerPoint

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA SPORTS is one of the leading sports entertainment brands in the world, with top-selling videogame franchises, award-winning interactive technology, fan programs, and cross-platform digital experiences. EA SPORTS creates connected experiences that ignite the emotion of sport through industry-leading sports video games, including Madden NFL football, FIFA soccer, NHL® hockey, and EA SPORTS UFC.

EA SPORTS Tech provides specialized technology teams working on modern character motion, content pipelines and workflows, machine learning, game security, dev ops, as well as long lead feature and technology development for all EA SPORTS titles. As part of EA SPORTS Tech, the DevOps team is a global team of Project Managers and Engineers who support a multi-billion-dollar video game ecosystem across multiple public cloud platforms. We guide the game development teams in their decisions for infrastructure architecture and investment. We build automation to enable developers and support system uptime. We design, deploy, and operate solutions in a public cloud environment that interacts with corporate backend infrastructure and services. We are a diverse team located in Vancouver, Bucharest, Orlando and Seoul.

This team works onsite in our Vancouver studio 3 days per week - Tuesday, Wednesday and Thursday.

About the Role

We are looking for a Project and People Manager who will play an important role in our leadership team. You understand that development and operations are one entity, and that DevOps is all about making the business successful by delivering value to the customer faster and in a reliable way. You will manage project and resource planning, balance scope with capacity, track progress, implement and improve processes, mitigate risks, and manage the careers of your direct reports. You are a master of operations capabilities and aim to ensure that the Player experience is excellent. You know how to nurture a healthy team and can inspire and motivate team members to make a difference. You know how to build collaborative, high functioning relationships with development teams and central services partners.

Responsibilities

• Build and evolve effective teams; identify resourcing needs, provide challenges and development opportunities to ensure that all employees reach their potential
• Work with tech leads and engineers on planning and implementing strategic DevOps projects
• Guide overall planning (i.e. team projects, emergent work, partner support, release management, etc.) and drive continuous process improvement initiatives
• Create project schedules and align with the development and central teams from one project phase to the next while ensuring quality, collaboration, and communication. Stakeholder management is a critical component of the role
• Ensure deadlines are met and regularly communicate status and risks with the project team and project partners
• Define and track key performance indicators to assess project success and team efficiency
• Mitigate risks for areas of ownership, be the point of escalation for conflict management, risk identification and develop mitigation strategies
• Oversee the support of live systems, proactively manage and drive quick resolution of outages, ensuring minimal impact on users and maintaining system reliability

Qualifications

• 5+ years experience of project management methodologies, such as Agile and Waterfall acquired from software development projects
• 5+ years of people management and leadership experience
• Proficiency with JIRA, Confluence, Microsoft Excel, PowerPoint or equivalent software

Pay Transparency - North America

Pay ranges are listed below. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). 

COMPENSATION AND BENEFITS

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity. Pay is just one part of the overall compensation at EA.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.