Demo Centre Lead - Ski & Snowboard Rentals

Mount Washington Alpine Resort; Area C (Puntledge/Black Creek); Presencial; CAD 27.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free Seasons Pass for you and family

Resort discounts

Staff shuttle during winter

Descripción de la vacante

Mount Washington Alpine Resort is seeking a Rossignol Demo Centre Lead Hand for a seasonal, variable-hours position to support daily Demo Centre operations, rentals, repairs, boot fitting, Learn to Turn equipment, and retail sales.

Under the Demo Centre Supervisor, you will coordinate staff, manage equipment and inventory, assist guests with equipment selection, and maintain a guest-ready facility. Prior POS/Axess or rental experience is an asset.

Formación

• Previous experience in rental, retail, guest service, or another high-volume environment.
• Previous leadership or supervisory experience is an asset.
• Strong customer service, communication, organizational, and time-management skills.
• Ability to prioritize tasks, adapt to changing operational demands, and provide direction to others.
• Strong attention to detail and ability to follow established procedures and safety standards.
• Previous experience with POS, Axess, rental management, or equipment tracking systems is an asset.
• Strong knowledge of ski and/or snowboard equipment and basic equipment servicing is an asset.

Responsabilidades

• Assist with the daily coordination of Demo Centre staff and operations, including breaks, assignments, and shift sign-in/out.
• Provide direction, support, and leadership to staff while maintaining a positive, professional team environment.
• Ensure staff maintain appropriate uniforms, professional standards, and productive duties throughout the day.
• Complete daily operational tasks and ensure the Demo Centre is clean, organized, fully prepared, and guest-ready by 8:00 a.m.
• Operate and support the Axess POS and rental dispatch system, ensuring accurate equipment dispatch, tracking, returns, and records.
• Conduct daily equipment audits and ensure Axess procedures, rental documentation, work orders, and inventory records are completed accurately.
• Coordinate demo equipment servicing and maintenance, including tuning, waxing, preparation, and organization.
• Assist guests with equipment selection and proper boot fitting while maintaining high equipment and service standards.
• Assist with retail sales, daily cash-outs, receiving and counting inventory, and monthly inventory control procedures.
• Maintain exceptional guest service and ensure the Demo Centre and exterior areas are clean, safe, organized, and professionally presented.

Descripción del empleo

Mount Washington Alpine Resort is seeking a Rossignol Demo Centre Lead Hand for a seasonal, variable-hours position to support daily Demo Centre operations, rentals, repairs, boot fitting, Learn to Turn equipment, and retail sales.

Under the Demo Centre Supervisor, you will coordinate staff, manage equipment and inventory, assist guests with equipment selection, and maintain a guest-ready facility. Prior POS/Axess or rental experience is an asset.