Cyber as a Service, Monitoring L2 - Senior Associate

PwC; Toronto; On-site; CAD 84,000 - 135,000; Full time

Job summary

A leading consulting firm in Toronto is looking for a Senior Associate in cybersecurity to monitor security alerts, respond to incidents, and guide clients in fortified information security practices. Candidates should have a background in IT and security, with at least 4 years of relevant experience. Strong analytical, communication, and problem-solving skills are essential. The role offers competitive compensation ranging from $84,700 to $134,700, depending on experience and qualifications. Join a dynamic team at a company committed to diversity and development.

Benefits

Competitive compensation

Inclusive benefits

Flexibility programs

Qualifications

• Minimum 4 years in Information Technology.
• Minimum 3 years in Information Security.
• CISSP and GIAC certifications preferred.

Responsibilities

• Monitor security alerts to identify critical impacts.
• Respond to escalated security alerts and conduct investigations.
• Perform thorough investigations integrating data from diverse sources.
• Analyse suspicious files and determine malware capabilities.
• Prepare reports and summaries for internal and client use.

Skills

Incident Response

Information Security

Threat vectors

Cyber-attacks knowledge

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in Computer Science or Computer Engineering

Tools

SIEM

EDR

Windows

Linux

Unix

Job description

Job Overview

Line of Service: Advisory

Industry/Sector: Not Applicable

Specialism: Managed Services

Management Level: Senior Associate

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

In cybersecurity incident management at PwC, you will focus on effectively responding to, and mitigating, cyber threats, maintaining the security of client systems and data. You will be responsible for identifying, analysing, and resolving security incidents to minimise potential damage and protect against future attacks.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Roles & Responsibilities

• Continuously monitor security alerts to identify critical system or data impacts and provide remediation guidance to clients.
• Respond to escalated security alerts received from Tier1 analysts, conduct investigations and client notification.
• Investigate alerts/incidents, analyse attack methods, research new defence techniques and tools, and document procedures.
• Perform thorough investigations by integrating data from diverse sources to gain a complete understanding of security incidents.
• Analyse suspicious files or activities to determine the nature of malware, its capabilities, and potential impact.
• Serve as a technical point of escalation and provide mentoring for L1 security analysts.
• Ensure incident identification, assessment, communication, and escalation to the client.
• Ensure compliance with SLA, process adherence and process improvements to achieve operational objectives.
• Update and maintain Standard Operating Procedure (SOP) documents, playbooks and other documentation.
• Prepare reports, summaries, and other forms of communication that may be both internal and client‑facing.
• Participate in an on‑call rotation to handle escalations outside standard business hours.
• Revise and develop processes to strengthen the current Security Operations Framework and recommend updates.
• Stay informed about industry trends and security best practices.
• Collaborate with stakeholders to maintain positive working relationships and ensure cohesive operations.

Experience & Skills

• Relevant experience in Information Technology and Information Security.
• Proficiency in Incident Response and Management.
• In‑depth knowledge of security concepts such as cyber‑attacks and techniques, threat vectors, risk management, and incident management.
• Experience in an MSSP environment.
• CISSP and GIAC certifications preferred.
• Knowledge of various security tools (e.g., SIEM, EDR) and operating system flavours including Windows, Linux, Unix.
• Knowledge of applications, databases, middleware to address security threats.
• Proficiency in preparation of reports, dashboards, and documentation.
• Excellent communication and initiative skills.
• Experience in performing vendor management.
• Ability to handle high‑pressure situations with key stakeholders.
• Good analytical skills, problem‑solving and interpersonal skills.
• Fluent in French and English would be an asset.
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives.

Qualifications

• A bachelor's degree in a relevant area of study with a preference for Computer Science or Computer Engineering.
• Industry certifications (CISSP/GIAC suite/EC‑Council) are an asset.
• Minimum of 4 years in Information Technology.
• Minimum of 3 years in Information Security.

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

Compensation

The salary range for this position is $84,700 – $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Base salary is determined by your skills, experience, qualifications and work location. Eligible employees may have opportunities to participate in variable incentive pay programs which reward individual and firm‑wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation.

Why You’ll Love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programmes that will help you thrive in work and life.

We acknowledge that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.