Customer Support Specialist — Grow Your Banking Career

Lloyds Banking Group; Southwestern Ontario; On-site; CAD 46,000 - 48,000; Full time

Job summary

A leading banking organization is seeking a Customer Support representative in Perth to provide face-to-face support. The ideal candidate is a people person with a genuine desire to help others with their finances. This full-time role comes with a competitive salary and opportunities for growth through a structured skill progression framework. Join a diverse and inclusive team that values your contributions and commitment. Apply today to be part of an impactful career in financial services.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

Share schemes

Discounted shopping benefits

22 days holiday increasing over time

Wellbeing initiatives and parental leave policies

Qualifications

• Strong communication and genuine caring approach to helping people.
• Ability to resolve customer queries in a timely manner.
• Commitment to delivering on promises and providing excellent service.

Responsibilities

• Provide face-to-face customer support in branches.
• Transition to phone and remote support roles over time.
• Develop new skills through the Skill Progression Framework.

Skills

People skills

Relationship building

Empathy

Integrity

Team collaboration

Job description

A leading banking organization is seeking a Customer Support representative in Perth to provide face-to-face support. The ideal candidate is a people person with a genuine desire to help others with their finances. This full-time role comes with a competitive salary and opportunities for growth through a structured skill progression framework. Join a diverse and inclusive team that values your contributions and commitment. Apply today to be part of an impactful career in financial services.