Customer Service & Solutions Specialist - Flexible Hours

Canadian Tire; Grande Prairie; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

On-site parking

Flexible work hours

Scholarship opportunities

Group benefit plan

Job summary

Canadian Tire is seeking a Customer Service Representative to support customers in a friendly, fast-paced setting. You will assist with inquiries, returns, exchanges and sales while working with a diverse team.

On-site responsibilities include operating the cash register and maintaining the service area. The role emphasizes strong communication, problem solving and a willingness to help customers in a family-oriented environment.

Qualifications

• Customer service experience required.
• Ability to work flexible shifts (days, evenings, weekends, holidays).
• Able to stay on feet for long periods and lift/carry items as needed.
• Good problem-solving and decision-making skills.
• Attention to detail in transactions and customer interactions.

Responsibilities

• Greet customers warmly in person and over the phone.
• Assist customers with inquiries, requests and concerns.
• Process returns and exchanges accurately.
• Operate cash register and related equipment.
• Maintain a clean and organized service area.
• Ensure Health and Safety regulations are followed.

Skills

Customer service

Shift work

Approachable

Problem solving

Physical stamina

Fast-paced work

Attention to detail

Cash register (asset)

Job description

Canadian Tire is seeking a Customer Service Representative to support customers in a friendly, fast-paced setting. You will assist with inquiries, returns, exchanges and sales while working with a diverse team.

On-site responsibilities include operating the cash register and maintaining the service area. The role emphasizes strong communication, problem solving and a willingness to help customers in a family-oriented environment.