Returns & Customer Service Pro - Flexible Hours

Canadian Tire; Corner Brook; On-site; CAD 28,000 - 42,000; Full time

Benefits offered by this job

Profit-sharing

Employee discount

Group benefits

On-site parking

Public transit nearby

Training & development

Flexible hours

Free coffee

Job summary

Canadian Tire in Corner Brook, NL is seeking a friendly Customer Service Representative to help customers in-store and over the phone. You’ll process transactions, handle returns and exchanges, answer questions and ensure a positive shopping experience.

Join a local team that values community involvement, flexible hours and ongoing training. This role emphasizes teamwork, attention to detail and a proactive approach to customer needs in a busy retail environment.

Qualifications

• Customer service experience
• Ability to work shifts (days, evenings, weekends and holidays)
• Able to handle cash transactions and operate cash registers
• Strong communication and problem-solving skills
• Team-oriented with flexible availability

Responsibilities

• Greet, assist and thank customers in a friendly manner, over the phone and in person.
• Respond to and handle customer inquiries, requests and concerns over the phone and in person.
• Process returns and exchanges.
• Operate cash register, computer and printer.
• Maintain the customer service area.
• Ensure compliance with Health and Safety regulations.

Skills

Customer service

Communication

Problem solving

Cash handling

Team player

Flexibility

Tools

Cash register

Job description

Canadian Tire in Corner Brook, NL is seeking a friendly Customer Service Representative to help customers in-store and over the phone. You’ll process transactions, handle returns and exchanges, answer questions and ensure a positive shopping experience.

Join a local team that values community involvement, flexible hours and ongoing training. This role emphasizes teamwork, attention to detail and a proactive approach to customer needs in a busy retail environment.