Customer Service (Returns Counter – Full Time)

Canadian Tire; West Kelowna; Vor Ort; CAD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Employee discount

On-site parking

Public transportation nearby

Scholarship opportunities

Group benefits

Flexible work hours

Zusammenfassung

Canadian Tire Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.

Join an amazingly friendly team with ongoing training, employee discounts, scholarship opportunities and a strong focus on work-life balance. Canadian Tire stores are locally owned and community-minded, with on-site parking and transit access.

Qualifikationen

• Customer service experience
• Ability to work shifts (days, evenings, weekends and holidays)
• Approachable
• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching
• Ability to work in a fast-paced environment
• Attention to detail
• Ability to operate cash register (asset)

Aufgaben

• Greet, assist and thank customers in a friendly manner, over the phone and in person.
• Respond to and handle customer inquiries, requests and concerns over the phone and in person.
• Process returns and exchanges.
• Operate cash register, computer and printer.
• Maintain the customer service area.
• Ensure compliance with Health and Safety regulations.

Kenntnisse

Customer service

Shift work

Approachable

Problem solving

Physical stamina

Attention to detail

Cash register

Jobbeschreibung

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer that’s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities

• Greet, assist and thank customers in a friendly manner, over the phone and in person.
• Respond to and handle customer inquiries, requests and concerns over the phone and in person.
• Process returns and exchanges.
• Operate cash register, computer and printer.
• Maintain the customer service area.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Customer service experience
• Ability to work shifts (days, evenings, week-ends and holidays)
• Approachable
• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching
• Ability to work in a fast-paced environment
• Attention to detail
• Ability to operate cash register (asset)

Vacancy Type:New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

Are you legally eligible to work in Canada? Yes No

Do you meet the minimum age required by law to work in this province? Yes No

Successful completion of a criminal background check, credit check and/or employment reference check may be a requirement for this job role. Are you in agreement with this requirement? Yes No

What type of employment arrangement are you seeking? Full-time Part-time

Indicate your availability to work (select all that apply): Weekdays (Mon-Fri) Evenings (5pm-onwards) Weekends (Sat-Sun)

Have you previously been employed with Canadian Tire? Yes No

If you are currently employed at Canadian Tire, does your Associate Dealer know you are applying to other locations/positions? N/A Yes No

How many years of relevant work experience do you have? Less than a year 1-2 Years 3-5 Years 6-10 Years Over 10 Years

If you were selected, how soon would you be available to start this job?