Customer Service Associate – Customer Service Representative

Canadian Tire; Invermere; On-site; CAD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

On-site parking

Scholarship opportunities

Group benefit plan (conditions apply)

Flexible work hours

Ongoing training and learning

Reward and recognition program

Public transportation nearby

Community involvement

Job summary

Canadian Tire Invermere is seeking a friendly Customer Service Representative to greet customers, answer inquiries, process returns and handle sales at the register in a fast-paced, community-minded store. Join a diverse team with flexible hours, employee discount, on-site parking, training, and growth opportunities.

Prior customer service experience and the ability to work days, evenings, weekends and holidays are preferred.

Qualifications

• Customer service experience required.
• Ability to work shifts including days, evenings, weekends and holidays.
• Approachable and able to find solutions in challenging situations.
• Ability to stand/walk for long periods and handle physical tasks.
• Capable of operating a cash register.

Responsibilities

• Greet, assist and thank customers in a friendly manner, over the phone and in person.
• Respond to and handle customer inquiries, requests and concerns over the phone and in person.
• Process returns and exchanges.
• Operate cash register, computer and printer.
• Maintain the customer service area.
• Ensure compliance with Health and Safety regulations.

Skills

Customer service experience

Flexible shifts

Approachable

Problem solving

Teamwork

Attention to detail

Tools

Cash register

Job description

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer that’s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities

• Greet, assist and thank customers in a friendly manner, over the phone and in person.
• Respond to and handle customer inquiries, requests and concerns over the phone and in person.
• Process returns and exchanges.
• Operate cash register, computer and printer.
• Maintain the customer service area.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Customer service experience
• Ability to work shifts (days, evenings, week-ends and holidays)
• Approachable
• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching
• Ability to work in a fast-paced environment
• Attention to detail
• Ability to operate cash register

Vacancy Type

New

Job Type

parttime, permanent

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.