Customer Return Representative

Avis Budget Group; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading mobility solutions provider in Ottawa is immediately hiring for a customer service role focused on assisting customers with their rental car returns. The position requires effective communication skills and a valid driver's license. You will engage with customers, manage vehicle returns, and ensure a smooth process with excellent service. Comprehensive training and various benefits, including medical and retirement options, are provided to all employees.

Benefits

Bi-weekly pay

Full on the job training

Paid time off

Medical and dental benefits

Retirement benefits (Group RRSP)

Employee discounts

Qualifications

• 6 months retail customer service experience is a bonus.
• Valid Driver’s License is required.

Responsibilities

• Help customers in the return of their rental cars.
• Meet and greet customers, secure keys, record mileage, and check cars into the system.

Skills

Effective verbal communication skills

Basic computer skills

Willingness to work outdoors

Flexibility to work all shifts

Education

High School Diploma (or equivalent)

Job description

Immediately hiring! We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, putting a smile on our customers faces!

What You’ll Do

You will help customers in the return of their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service.

Pay Rate

- $17.75/hr

Perks You’ll Get

• Bi-weekly pay
• Full on the job training to learn our business and enhance your professional skills
• Paid time off
• Medical, dental benefits
• Retirement benefits (Group RRSP)
• Employee discounts

What We’re Looking For

• High School Diploma (or equivalent)
• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts

6 months retail customer service experience is a bonus!

About the Hiring Process (AI Disclosure)

Avis Budget Group uses artificial intelligence–enabled tools as part of its recruitment process to assist with screening and reviewing applications.

Who We Are?

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.

The Fine Print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to stand, walk and enter / exit vehicles for prolonged periods. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Ottawa Ontario Canada