Customer Experience Pro: Flexible Schedule & Growth

Scotiabank; Smithers; Hybrid; CAD 23,000 - 29,000; Part time

Job summary

Scotiabank’s Smithers branch is seeking a Customer Experience Associate to be the face of the branch, delivering friendly service and helping customers achieve their banking goals. You will handle day-to-day transactions, promote digital banking, and uncover simple sales opportunities.

This role emphasizes people skills, willingness to learn, and a collaborative team environment in a Canada BC location. Flexible schedule and community focus are part of the role.

Qualifications

• Proven customer service skills through work or community involvement.
• Ability to promote digital and self-serve banking options to customers.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Process day-to-day transactions accurately and efficiently.
• Identify and fulfill simple sales opportunities to support branch targets.
• Introduce clients to mobile banking applications and help them manage their banking needs.

Skills

Customer service

Digital banking

Sales awareness

Technical skills

Job description

Scotiabank’s Smithers branch is seeking a Customer Experience Associate to be the face of the branch, delivering friendly service and helping customers achieve their banking goals. You will handle day-to-day transactions, promote digital banking, and uncover simple sales opportunities.

This role emphasizes people skills, willingness to learn, and a collaborative team environment in a Canada BC location. Flexible schedule and community focus are part of the role.