Customer Experience Associate - Banking with Digital Tools

Scotiabank; Burnaby; On-site; CAD 22,000 - 33,000; Part time

Benefits offered by this job

Competitive compensation

Benefits package

Internal training

Career development opportunities

Job summary

Scotiabank in Burnaby, BC is seeking a Customer Experience Associate to be the friendly face of our Brentwood Shopping Centre branch. You will deliver outstanding service, help customers manage their banking needs, and support day-to-day transactions.

This 30-hour-per-week role offers opportunities to promote digital banking, build relationships, and develop within a collaborative team committed to helping clients reach their financial goals.

Qualifications

• Customer service experience or involvement in community activities.
• Willingness to assist in a professional, friendly and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills with ability to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Uncover customer needs and provide solutions.
• Explain banking concepts in simple terms.
• Promote mobile banking applications and self-service options to customers.

Skills

Customer service

Flexible schedule

Sales ability

Technical skills

Job description

Scotiabank in Burnaby, BC is seeking a Customer Experience Associate to be the friendly face of our Brentwood Shopping Centre branch. You will deliver outstanding service, help customers manage their banking needs, and support day-to-day transactions.

This 30-hour-per-week role offers opportunities to promote digital banking, build relationships, and develop within a collaborative team committed to helping clients reach their financial goals.