Banking Experience Associate - Flexible Part-Time & Growth

Powell River Educational Services Society; Powell River; On-site; CAD 28,000 - 30,000; Part time

Benefits offered by this job

Branch incentive bonus (pro-rated)

Competitive compensation and benefits

Job summary

Scotiabank in Powell River is seeking a Customer Experience Associate to be the face of our branches, delivering friendly service and guiding customers through everyday banking needs. This part-time role focuses on building trust, resolving questions, and ensuring a smooth customer journey.

You will process transactions, uncover needs, promote digital banking options, and contribute to sales targets within a collaborative team environment.

Qualifications

• Have proven customer service skills through work or community involvement.
• Are willing to assist in a professional, friendly, and efficient manner.
• Are available to work a flexible schedule.
• Are comfortable in simple sales situations and able to promote digital banking options.

Responsibilities

• Taking a proactive approach to discovering customers' needs and listening to understand what they are asking for.
• Processing day to day transactions.
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities.
• Being a technology expert and introducing clients to our mobile banking applications to help manage their banking needs.

Skills

Customer service

Assist customers

Flexible schedule

Sales mindset

Tech literacy

Job description

Scotiabank in Powell River is seeking a Customer Experience Associate to be the face of our branches, delivering friendly service and guiding customers through everyday banking needs. This part-time role focuses on building trust, resolving questions, and ensuring a smooth customer journey.

You will process transactions, uncover needs, promote digital banking options, and contribute to sales targets within a collaborative team environment.