Customer Experience Pro: Digital Banking & Client Relations

Scotiabank; Oakville; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Internal training

Career development opportunities

Recognized for high performance

Job summary

Scotiabank in Oakville, ON is seeking a Customer Experience Associate to be the face of our branches, delivering exceptional service while helping customers meet their financial goals.

You will build relationships, uncover needs, explain banking concepts simply, and promote digital self-service options. If you enjoy a target-driven, team-oriented environment with opportunities for growth, this role is for you.

Qualifications

• Proven customer service skills through work or community involvement.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment.
• Demonstrate an eagerness to learn and determination to succeed.

Job description

Scotiabank in Oakville, ON is seeking a Customer Experience Associate to be the face of our branches, delivering exceptional service while helping customers meet their financial goals.

You will build relationships, uncover needs, explain banking concepts simply, and promote digital self-service options. If you enjoy a target-driven, team-oriented environment with opportunities for growth, this role is for you.