Part-Time Customer Experience Associate (Branch)

Scotiabank; Oakville; On-site; CAD 22,000 - 30,000; Part time

Job summary

Scotiabank in Oakville is seeking a part-time Customer Experience Associate (15 hours/week) to act as the face and heart of our branches, delivering outstanding service and guiding customers through digital banking tools.

You will build strong relationships, uncover needs, and promote mobile and self‑service options while thriving in a target-driven team environment. Strong communication and tech-savviness are essential.

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Able to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills and ability to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment and contribute to a team.
• Promote mobile and self-service banking options to customers.

Skills

Customer service

Sales skills

Tech literacy

Job description

Scotiabank in Oakville is seeking a part-time Customer Experience Associate (15 hours/week) to act as the face and heart of our branches, delivering outstanding service and guiding customers through digital banking tools.

You will build strong relationships, uncover needs, and promote mobile and self‑service options while thriving in a target-driven team environment. Strong communication and tech-savviness are essential.