Customer Experience Lead - Front End Operations

Walmart Canada; Charlottetown; Vor Ort; CAD 20.000 - 29.000; Vollzeit

Zusammenfassung

Walmart Canada seeks a Customer Service Manager in Charlottetown, PE to lead front end operations, driving a positive shopping experience and building customer loyalty.

You will ensure compliance with programs, support associates, and oversee cash handling, safety, and loss prevention while coordinating schedules.

This role offers opportunities to develop leadership skills in a fast-paced retail environment and directly impact store performance and guest satisfaction.

Qualifikationen

• Experience leading front-end retail teams.
• Strong customer service and problem-solving skills.
• Ability to train associates on procedures and systems.
• Proven ability to ensure cash handling accuracy.

Aufgaben

• Lead front end operations to deliver exceptional customer service.
• Ensure compliance with company programs and standards.
• Coordinate shifts and training for associates.
• Oversee transactions, returns, and EAS/loss prevention.
• Promote company programs and initiatives.
• Manage safety practices and emergency readiness.

Kenntnisse

Leadership

Customer service

Retail operations

Training & development

Cash handling

Jobbeschreibung

Walmart Canada seeks a Customer Service Manager in Charlottetown, PE to lead front end operations, driving a positive shopping experience and building customer loyalty.

You will ensure compliance with programs, support associates, and oversee cash handling, safety, and loss prevention while coordinating schedules.

This role offers opportunities to develop leadership skills in a fast-paced retail environment and directly impact store performance and guest satisfaction.