Customer Experience Associate — Growth & Digital Banking

Scotiabank; Whitehorse; On-site; CAD 24,000 - 32,000; Part time

Job summary

Scotiabank in Whitehorse, Yukon is seeking a Customer Experience Associate (26.25 hours per week) to be the face of our branches and help customers achieve their financial goals.

You will build strong relationships, uncover needs, promote digital and self-service banking, and support branch targets in a friendly, team-oriented environment. Flexibility and a customer-first mindset are valued, with training and growth opportunities.

Qualifications

• Experience in customer service or community involvement.
• Willing to assist in a friendly and efficient manner.
• Comfortable in flexible scheduling.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Process day-to-day transactions.
• Identify and fulfill simple sales opportunities.
• Promote mobile banking and self-service options.

Skills

Customer service

Sales awareness

Digital banking

Technical skills

Job description

Scotiabank in Whitehorse, Yukon is seeking a Customer Experience Associate (26.25 hours per week) to be the face of our branches and help customers achieve their financial goals.

You will build strong relationships, uncover needs, promote digital and self-service banking, and support branch targets in a friendly, team-oriented environment. Flexibility and a customer-first mindset are valued, with training and growth opportunities.