Customer Experience Associate – Banking & Digital Help

Scotiabank; Winnipeg; On-site; CAD 21,000 - 28,000; Part time

Job summary

Scotiabank in Winnipeg is hiring a Customer Experience Associate at Polo Park Shopping Centre (30 hours per week). You’ll be the face of the branch, delivering friendly service and helping customers with transactions and questions.

You will build relationships, introduce digital banking options, and contribute to branch targets in a supportive team environment. We welcome applicants who adapt to a flexible schedule and demonstrate a proactive, customer-centric mindset.

Qualifications

• Demonstrates customer service skills and a willingness to assist customers
• Ability to communicate clearly with customers and team members
• Willingness to work a flexible schedule and adapt to varying shifts

Responsibilities

• Deliver excellent customer service to branch customers
• Process day-to-day transactions and identify sales opportunities
• Promote digital and self-service banking options to customers
• Build strong relationships and contribute to branch targets

Skills

Customer service

Communication

Flexibility

Job description

Scotiabank in Winnipeg is hiring a Customer Experience Associate at Polo Park Shopping Centre (30 hours per week). You’ll be the face of the branch, delivering friendly service and helping customers with transactions and questions.

You will build relationships, introduce digital banking options, and contribute to branch targets in a supportive team environment. We welcome applicants who adapt to a flexible schedule and demonstrate a proactive, customer-centric mindset.