Customer Experience Associate — Banking & Digital (Part‑Time)

Scotiabank; Toronto; On-site; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Competitive compensation

Internal training for career growth

Job summary

Scotiabank in Toronto is seeking a Customer Experience Associate for the Yonge & St. Clair location. This 22.5 hours/week role focuses on delivering exceptional customer service and guiding clients through everyday banking needs.

You will build relationships, uncover needs, explain banking concepts simply, and promote digital self-service options within a supportive, team-driven environment.

Qualifications

• Experience in customer service and engaging with clients.
• Ability to explain banking concepts clearly to customers.
• Willingness to promote digital/self-serve banking options.

Responsibilities

• Provide exceptional customer service in branch.
• Process day-to-day banking transactions accurately.
• Identify sales opportunities and promote digital banking tools.
• Build relationships and support customers through their journeys.

Skills

Customer service

Communication

Tech savvy

Digital banking

Tools

Mobile banking apps

Job description

Scotiabank in Toronto is seeking a Customer Experience Associate for the Yonge & St. Clair location. This 22.5 hours/week role focuses on delivering exceptional customer service and guiding clients through everyday banking needs.

You will build relationships, uncover needs, explain banking concepts simply, and promote digital self-service options within a supportive, team-driven environment.