Customer Experience Associate - Banking & Digital Support

Scotiabank; Swift Current; On-site; CAD 28,000 - 36,000; Part time

Benefits offered by this job

Internal training

Career development

Competitive compensation and benefits

Inclusive workplace environment

Job summary

Scotiabank in Swift Current, SK is looking for a Customer Experience Associate to be the face, heart and service driver of our branch. This part-time role (26.25 hours/week) focuses on helping customers achieve their financial goals with friendly, proactive service.

You will handle day-to-day transactions, build relationships, identify simple sales opportunities and guide clients to digital banking options.

Qualifications

• Proven customer service skills through work or community involvement.
• Able to promote digital and self-service banking options.
• Flexible schedule availability.
• Strong technical skills to assist customers with mobile banking.

Responsibilities

• Build customer relationships and deliver excellent service.
• Process day-to-day transactions.
• Identify sales opportunities to meet branch targets.
• Explain banking concepts in simple terms.
• Promote digital banking options to customers.

Skills

Customer service

Communication

Tech literacy

Tools

Mobile banking apps

Job description

Scotiabank in Swift Current, SK is looking for a Customer Experience Associate to be the face, heart and service driver of our branch. This part-time role (26.25 hours/week) focuses on helping customers achieve their financial goals with friendly, proactive service.

You will handle day-to-day transactions, build relationships, identify simple sales opportunities and guide clients to digital banking options.