Customer Experience Associate – Growth & Digital Banking

Scotiabank; Abbotsford; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation and benefits

Internal training

Career development opportunities

Job summary

Scotiabank in Abbotsford BC is seeking a Customer Experience Associate (15hrs/week) to be the face of our branches, delivering exceptional service and helping customers achieve their financial goals.

You will build relationships, uncover needs, explain concepts simply, promote digital and self-service options, and contribute to branch targets in a collaborative team.

The role offers flexible scheduling, opportunities for development, and the chance to impact the community.

Qualifications

• Customer service skills demonstrated through work or community involvement
• Willingness to assist in a professional, friendly and efficient manner
• Comfortable with a flexible schedule and basic sales situations
• Strong technical skills and ability to promote digital and self-service banking options

Responsibilities

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment and contribute to a team
• Demonstrate eagerness to learn and grow

Skills

Customer service

Communication

Technology aptitude

Flexible schedule

Job description

Scotiabank in Abbotsford BC is seeking a Customer Experience Associate (15hrs/week) to be the face of our branches, delivering exceptional service and helping customers achieve their financial goals.

You will build relationships, uncover needs, explain concepts simply, promote digital and self-service options, and contribute to branch targets in a collaborative team.

The role offers flexible scheduling, opportunities for development, and the chance to impact the community.