Banking Customer Experience Associate — Flexible, Part-Time

Scotiabank; Lasalle; On-site; CAD 317,000 - 413,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Training & development

Career growth

Job summary

Scotiabank is seeking a Customer Experience Associate to serve as the face of the Lasalle branch in Ontario. You will deliver courteous service, handle transactions, and guide clients through digital banking options.

You will build relationships, uncover customer needs, and promote simple sales opportunities within a collaborative, inclusive team. This part-time role offers growth through internal training.

Qualifications

• Proven customer service skills through work or community involvement.
• Ability to promote digital and self-service banking options to customers.
• Flexible schedule availability.
• Strong technical skills to assist customers with mobile banking apps.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Process day-to-day transactions.
• Identify and fulfill simple sales opportunities.
• Explain concepts clearly and promote banking products.

Skills

Customer service

Active listening

Digital banking

Tech proficiency

Job description

Scotiabank is seeking a Customer Experience Associate to serve as the face of the Lasalle branch in Ontario. You will deliver courteous service, handle transactions, and guide clients through digital banking options.

You will build relationships, uncover customer needs, and promote simple sales opportunities within a collaborative, inclusive team. This part-time role offers growth through internal training.