Customer-Driven Service Advisor | Growth & Benefits

Bayview Kenworth; City of Moncton; On-site; CAD 28,000 - 41,000; Full time

Benefits offered by this job

Health & dental

RRSP shared contribution

Boot allowance

Paid training

Competitive hourly rates

Job summary

Bayview Kenworth in Moncton, NB is seeking a Service Advisor to support customers and the service team. You will greet customers, open repair orders with vehicle concerns, verify warranty recalls, process warranty claims, and coordinate with technicians to keep customers informed and ensure timely completion.

Strong emphasis on customer service in a fast-paced dealership setting, with opportunities to identify preventive maintenance needs and maintain accurate billing.

Qualifications

• Minimum of 3 years Automotive/Truck dealership experience.
• @
• Proven commitment to excellent customer service.

Responsibilities

• Greet and welcome customers and open repair orders with detailed information.

Skills

Automotive dealership experience

Customer service excellence

MS Excel

MS Word

Windows-based systems

Tools

Windows OS

MS Excel

MS Word

Job description

Bayview Kenworth in Moncton, NB is seeking a Service Advisor to support customers and the service team. You will greet customers, open repair orders with vehicle concerns, verify warranty recalls, process warranty claims, and coordinate with technicians to keep customers informed and ensure timely completion.

Strong emphasis on customer service in a fast-paced dealership setting, with opportunities to identify preventive maintenance needs and maintain accurate billing.