Crew Chief

ServiceMaster Clean of Fraser Valley; Toronto; On-site; Full time

Job summary

A leading cleaning service provider in Toronto, Ontario, is seeking a Crew Chief to manage and conduct general cleaning services for residential and commercial clients. The ideal candidate will have strong management skills, experience in the cleaning industry, and the ability to operate various cleaning equipment. This role offers a compensation of $21.00 per hour, providing an opportunity to work within a reputable company known for customer satisfaction and professional conduct.

Qualifications

• High School Diploma required; experience in commercial cleaning preferred.
• Proficiency with cleaning equipment and tools is a must.
• Ability to lift heavy materials is necessary.

Responsibilities

• Manage and conduct general cleaning services for clients.
• Inspect completed work to ensure it meets company standards.
• Communicate with administration regarding work orders and job completion.

Skills

Management skills

Communication skills

Organizational skills

Customer service

Attention to detail

Education

High School Diploma

Tools

Vacuum cleaners

Portable cleaning equipment

Hot water extraction units

Rotary scrubbers

Floor polishers

Job description

Reporting to the Area Manager, the Crew Chief will be responsible for managing and conducting various general cleaning services at assigned residential and commercial client sites.

Responsibilities

• Review work orders assigned weekly and communicate with administration staff as needed.
• Check routing and directions to each job as required.
• Call or email the daily job completion report to Office Administrator.
• Inspect materials and equipment required for the scheduled jobs and load them on company vehicles prior to leaving the office.
• Create a requisition for materials and equipment needed for pick-up at the end of each work week.
• Complete jobs to specifications and customer’s satisfaction.
• Inspect the work completed to ensure the job meets ServiceMaster standards and customer requirements.
• Handle re‑service requests promptly and courteously.
• Take a personal and genuine interest in providing customer satisfaction.
• Maintain all equipment and vehicles to ensure they are in proper working order.
• Keep the interior of service vehicles neat and clean.
• Attend weekly meetings with the production team.
• Attend training workshops as required for the production team.
• Maintain professional conduct and appearance in all client facilities.
• Establish positive rapport with clients when possible.
• Provide an exceptional level of service.
• Conduct all work in accordance with company safety policies.
• Adhere to all company workplace policies.
• Perform other duties when required.

Characteristics and Ability Requirements

• Results‑oriented with the ability to interpret and manage multiple and competing priorities and timelines.
• Strong management, delegation, planning and leadership skills.
• Effectiveness in construction safety and productivity.
• Good communication skills, both written and verbal.
• Ability to engage clients and deliver excellent service.
• Thorough decision‑making skills.
• Highly organized, strong attention to detail and ability to multi‑task.
• Demonstrated sound work ethics.
• Proven ability to build and maintain strong working relationships.
• Flexible, adaptable and able to work effectively in a variety of settings with shifting priorities and deadlines.
• Operates with honesty and integrity with a genuine desire to make valuable contributions to the team.
• Team player that fosters team‑based learning.
• Works well independently and in a team environment.

Qualifications

• Education Required: High School Diploma.
• Other Education/Certification/Training preferred: n/a.
• Experience in commercial cleaning is preferred.
• Proficiency with vacuum cleaners, portable cleaning equipment, tools, hot water extraction units, rotary scrubbers, floor polishers.

Physical Requirements

This position requires some heavy lifting. Moderate intensity of sensory effort is required.

Working Conditions

There is a low risk of exposure to adverse working conditions.

Compensation

$21.00/HR

About ServiceMaster Clean

By joining ServiceMaster Clean, you will be part of an industry‑leading company with over 65 years of expertise in Canada and opportunities from coast to coast. You’ll be part of a talented network of employees with a shared vision.

Legal Disclosure

This franchise is independently owned and operated by a franchisee. All hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to ServiceMaster of Canada Ltd.