Counter Sales Pro – Plumbing & HVAC Supplies

Wolseley Canada Inc.; Grande Prairie; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Inclusive culture

Company-paid benefits Day 1

RRSP + Pension matching

Paid vacation & sick time

Annual bonus & profit sharing

Employee discounts

Education reimbursement

Referral programs

Job summary

Wolseley Canada Inc. is seeking a customer-focused sales/quotations role on-site in Grande Prairie.

You will act as the first point of contact, providing product knowledge, handling inquiries by phone, email, or in-person, and preparing quotations for urgent contracting jobs. The role requires prior sales or customer service experience in wholesale or distribution, with local HVAC/Plumbing knowledge and proficiency in MS Office; AS400 experience is a plus.

Qualifications

• Previous technical experience in sales or customer service in wholesale or distribution.
• Local HVAC and Plumbing knowledge is an asset.
• Exceptional customer service and professional communication skills are required.

Responsibilities

• Provide prompt product knowledge and information to customers professionally.
• Respond to customers in person, by phone, or via email.
• Prepare small order quotations for urgent contracting jobs.
• Pick customer orders from warehouse.
• Perform product research in catalogs and online.
• Verify item availability for customers and scheduled orders.
• Build positive relationships with customers and associates.
• Maintain stock of the counter area as needed.
• Offer help in the warehouse when required.

Skills

Sales experience

Customer service

Microsoft Office

AS400

Local HVAC/Plumbing knowledge

Tools

AS400

Job description

Wolseley Canada Inc. is seeking a customer-focused sales/quotations role on-site in Grande Prairie.

You will act as the first point of contact, providing product knowledge, handling inquiries by phone, email, or in-person, and preparing quotations for urgent contracting jobs. The role requires prior sales or customer service experience in wholesale or distribution, with local HVAC/Plumbing knowledge and proficiency in MS Office; AS400 experience is a plus.