Counter Manager

Brobston Group; Kelowna; On-site; CAD 40,000 - 60,000; Full time

Job summary

CHANEL in Canada seeks a Counter Manager to lead the in-store experience, represent the CHANEL brand, and drive loyalty through personalized, one-to-one client service. This full-time, permanent role focuses on achieving sales goals and delivering exceptional service.

You will coach sales associates, use consultative selling techniques, and build lasting relationships with clients. The ideal candidate combines strong communication, goal orientation, and a passion for luxury beauty to grow the

Qualifications

• Strong client service and consultation skills.
• Effective selling skills to meet customer needs and sales goals.
• Clear communication to build in-store relationships.

Responsibilities

• Provide exceptional client service and consultations with courtesy and sincerity.
• Use selling skills to understand and respond to customer needs.
• Achieve annual sales goals for the Fragrance and Beauty account.
• Grow the customer base and build lasting business relationships in-store.

Skills

Client service

Consultation

Selling skills

Communication

Job description

Summary

The Counter Manager represents CHANEL and creates a personal, one-to-one client experience in the store. This full-time, permanent role focuses on achieving sales goals, delivering superior client service, and building customer loyalty.

Responsibilities

• Provide exceptional client service and consultations with interest, courtesy, and sincerity.
• Use selling skills to understand and respond to customer needs.
• Achieve annual sales goals for the Fragrance and Beauty account.
• Grow the customer base and build lasting business relationships in-store.

Requirements

• Demonstrate strong client service and consultation skills.
• Apply effective selling skills to customer needs and sales goals.
• Communicate effectively to build strong in-store business relationships.