CHANEL Counter Manager

CHANEL; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

CHANEL in Kanata Signature Centre, Ottawa, seeks a Counter Manager to deliver the ultimate luxury client experience and drive fragrance & beauty sales.

You will conduct personalized consultations, nurture relationships, and lead in-store activities to meet the annual sales goals. This permanent, full-time role emphasizes superior service and teamwork within Chanel's prestigious brand environment.

Qualifications

• Provide superior client service with courtesy and sincerity.
• Deliver personalized consultations to customers.
• Apply selling skills aligned to customer needs.

Responsibilities

• Generate maximum sales volume while delivering superior client service.
• Relate to customer needs to ensure repeat sales and loyalty.
• Achieve the annual sales plan for Fragrance & Beauty accounts.
• Increase customer base and build business for the future.
• Build strong in-store relationships through effective communication.

Skills

Client service

Consultations

Selling skills

Sales goals

Customer base growth

In-store relationships

Job description

Location: Shoppers Drug Mart, Kanata Signature Centre

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy and sincerity;
• You will extend exceptional client care to every customer through consultations;
• You will use your selling skills that relates to customer needs;
• You will achieve sales goals planned for the year for your Fragrance & Beauty account;
• You will increase the customer base and build business for the future;
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience;
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.