CHANEL Counter Manager

cc; Kelowna; On-site; CAD 50,000 - 70,000; Full time

Job summary

CHANEL CANADA ULC. is seeking a Counter Manager for the Chanel Counter at Shoppers Drug Mart in Kelowna, BC. You will embody Chanel values by creating a unique one-to-one client experience in-store and drive sales through exceptional service.

You will lead with superior client care, achieve annual sales plans for Fragrance & Beauty, and cultivate strong in-store relationships to grow the customer base and ensure loyalty among shoppers.

Qualifications

• Minimum strong customer service experience in luxury retail.
• Proven ability to meet sales targets.
• Excellent communication and relationship-building skills.

Responsibilities

• Provide superior client service through personalized consultations and sincere interactions.
• Drive sales goals for the Fragrance & Beauty account.
• Build strong in-store relationships to encourage repeat business and loyalty.

Skills

Customer service

Selling skills

Sales goal achievement

Relationship building

Job description

CHANEL Counter Manager

Location: CHANEL Counter at Shoppers Drug Mart Kelowna, BC

Reports to: Territory Manager

Contract: Full-time (37.5 hours) and Permanent Position

Your role @Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy, and sincerity.
• You will extend exceptional client care to every customer through consultations.
• You will use your selling skills that relates to customer needs.
• You will achieve sales goals planned for the year for your Fragrance & Beauty account.
• You will increase the customer base and build business for the future.
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience.
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.