Counter Manager

Brobston Group; Boucherville; On-site; CAD 65,000 - 85,000; Full time

Job summary

Brobston Group is seeking a Counter Manager for CHANEL Beauty & Fragrance at a designated store in Canada. You will lead the counter team, drive sales, and deliver exceptional customer experiences while maintaining brand standards.

Responsibilities include coaching the sales team, coordinating events, and ensuring inventory and merchandising excellence to maximize profitability and customer loyalty.

Qualifications

• Achieve sales goals through proactive selling and client development.
• Coach, train, and motivate a sales team.
• Deliver strong customer service and effective communication.
• Manage inventory and maintain merchandising standards.

Responsibilities

• Meet and exceed sales targets through proactive selling and promotion of limited-edition products.
• Provide personalized consultations and superior customer service to encourage repeat business.
• Motivate, train, and develop sales analysts, setting and following up on individual sales goals.
• Coordinate store events and promotions with the territory manager and store team.
• Maintain CHANEL hygiene, merchandising, and visual presentation standards.
• Manage Beauty and Fragrance inventory, including stock rotation and product availability.
• Support counter scheduling and communicate sales objectives with store associates and managers.

Skills

Sales goals

Coaching

Customer service

Inventory management

Job description

Summary

The Counter Manager develops sales opportunities and helps manage CHANEL Beauty and Fragrance operations at the designated store. The role focuses on achieving sales targets, delivering exceptional customer service, building client loyalty, and supporting the counter team.

Responsibilities

• Meet and exceed sales targets through proactive selling and promotion of limited-edition products.
• Provide personalized consultations and superior customer service to encourage repeat business.
• Motivate, train, and develop sales analysts, setting and following up on individual sales goals.
• Coordinate store events and promotions with the territory manager and store team.
• Maintain CHANEL hygiene, merchandising, and visual presentation standards.
• Manage Beauty and Fragrance inventory, including stock rotation and product availability.
• Support counter scheduling and communicate sales objectives with store associates and managers.

Requirements

• Ability to achieve sales goals through proactive selling and client development.
• Ability to coach, train, and motivate a sales team.
• Strong customer service and communication skills.
• Ability to manage inventory and maintain merchandising standards.