CHANEL Counter Manager

cc; Toronto; On-site; CAD 35,000 - 52,000; Full time

Job summary

CHANEL is seeking a Counter Manager for a permanent, full-time role at Shoppers Drug Mart (Yonge & Eglinton) in Toronto. You will deliver a luxury, one-to-one client experience in-store while driving sales and building loyalty with Chanel Fragrance & Beauty clients.

This role reports to the Territory Manager and requires a passion for client service and sales excellence. The Counter Manager will create personalized consultations, extend exceptional care to every customer, and cultivate

Qualifications

• Provide superior client service through consultations.
• Achieve annual sales goals for Fragrance & Beauty.
• Build and maintain in-store client relationships.
• Communicate effectively to understand customer needs.

Responsibilities

• Generate maximum sales volume while providing superior client service and addressing customer needs.
• Achieve sales goals planned for the year for Fragrance & Beauty.
• Increase the customer base and build business for the future.
• Build strong in-store relationships through effective communication.

Skills

Client service

Sales skills

Communication

Relationship building

Job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Yonge & Eglinton

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy and sincerity;
• You will extend exceptional client care to every customer through consultations;
• You will use your selling skills that relates to customer needs;
• You will achieve sales goals planned for the year for your Fragrance & Beauty account;
• You will increase the customer base and build business for the future;
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience;
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.